Terms of Use — Capilu

1Acceptance

These Terms of Use govern your use of the Capilu app ("app"), provided by Redarock (57.227.642 RODRIGO AUGUSTO FERREIRA FERNANDES, CNPJ 57.227.642/0001-45). By creating an account or using the app, you agree to these terms and to the Privacy Policy ( https://redarock.com.br/en/apps/capilu/privacy ). If you do not agree, do not use the app.

2Minimum age

You must be at least 13 years old to use the app. If you are under 18, you confirm that you have permission from a parent or legal guardian.

3Your account

• Provide accurate information and keep your login credentials confidential.
• You are responsible for activity on your account.
• Let us know immediately if you suspect unauthorized use.
• You can delete your account at any time.

4Acceptable use

When using the app, you agree not to:

• Break the law or infringe the rights of others.
• Attempt to access systems, accounts or data without authorization, or interfere with the app.
• Use bots, scripts or automated means to gain an advantage or collect data.
• Copy, modify, sell or commercially exploit the app without permission.

5AI-generated content

The guides, glossary and tips in the app were written with the help of artificial intelligence, from public knowledge, and may contain errors. They do not replace professional advice. The app does not use artificial intelligence to analyze you or your photos.

If you find something incorrect, offensive or inappropriate, use the report option in the app or contact us at the support email.

6Care, never treatment

• Capilu organizes your routine with the products you choose. Plans are popular models, a starting point you adjust.
• The app does not recommend brands, does not diagnose and does not promise results. Each product’s time is always the one on its label.

7Subscription and one-time purchase

• The app is paid, with monthly and yearly plans and a one-time lifetime purchase. Prices are shown on the plans screen, before you buy.
• Monthly and yearly plans have a 7-day free trial for those who have not tried it. If you do not cancel at least 24 hours before the trial ends, the subscription is charged and renews automatically until you cancel it in the store where you bought it.
• Refunds are decided by Apple or Google Play, under the store’s policy. If you have a problem, contact us first: we want to fix it.

8Purchases and subscriptions

• Payments are processed by Google Play or the App Store and are subject to their rules.
• Subscriptions renew automatically at the end of each period unless cancelled at least 24 hours before renewal.
• You can manage or cancel subscriptions in your Google Play or App Store account settings. Deleting the app or your account does not cancel a subscription.
• Refund requests follow the policies of the store where the purchase was made, without prejudice to your consumer rights.

9Intellectual property

The app, its brand, design, code and original content belong to Redarock or its licensors. You receive a personal, limited, non-exclusive and revocable license to use the app under these terms.

Capilu is a routine organizer and does not replace professional advice. It does not diagnose or treat anything. Test any new product on a strand first. If irritation occurs, stop and see a dermatologist.

10Suspension and termination

We may suspend or terminate accounts that violate these terms, put other users at risk or are used fraudulently. We may also change or discontinue the app, in whole or in part.

11Limitation of liability

The app is provided "as is". We work to keep it available and accurate, but do not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, we are not liable for indirect damages arising from use of the app. Nothing in these terms limits rights you have under applicable consumer protection laws.

12Changes to these terms

We may update these terms. The last update date is shown at the top of this page, and material changes will be communicated in the app. Continuing to use the app after changes means you accept them.

13Governing law

These terms are governed by the laws of Brazil, without prejudice to mandatory consumer protection rules of your country of residence.

14Contact

Questions about these terms can be sent to:

Contact: redarock.apps@gmail.com